F A Q
STATE is located in a small town in rural Georgia and garments are sewn in house.
For sales, returns, and other business, write to Lindsey at firstname.lastname@example.org Details on returns below.
For general inquiries, write to email@example.com
Most STATE products are proudly wash and wear. We aim to have our products be low fuss, durable, and capable of regular circulation in your wardrobe! Use this guide to help care for your new garments.
If you have any questions, don't hesitate to ask! Email us at firstname.lastname@example.org and we'll do our best to help.
RETURNS / EXCHANGES
STATE offers refunds/exchanges within 5 days of receipt for unused, unworn items (except for underwear or britches) with their original tags and/or packaging. Postage costs are not refundable. After 5 days, all sales are FINAL. To begin the return process, please email sales(@)statethelabel.com and indicate the reason you wish to return the item. You are responsible for any return shipping costs. For international shipments, STATE is not responsible for duty reimbursement. Refunds will be issued using the same method through which you purchased (credit card or PayPal). We will process your return as soon as possible, but please allow up to 14 days for your refund to be processed and up to two billing cycles for the return to appear on your credit card statement. STATE has the right to deny a refund if the merchandise returned does not meet our return policy requirements.
Items are shipped via the USPS. Contact us if you’d like to arrange an alternative shipping solution. STATE is not responsible for unexpected shipping delays caused by circumstances such as severe weather, natural disasters, or other courier delays. For International orders message us with any special delivery requests. Please note: STATE is not responsible for payment of any duty or import fees.
TERMS AND CONDITIONS